Freshworks Inc. today unveiled an expanded set of agentic capabilities in its Freshservice information technology service management platform led by a new no-code Freddy AI Agent Studio that lets enterprises build, customize, or deploy prebuilt artificial intelligence agents across service workflows. The announcements, made at the company’s annual Refresh conference, also includes a Model Context […] The post Freshworks unveils Freddy AI Agent Studio and MCP Gateway for Freshservice appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/gESza1n via IFTTT
Something old, something new, something borrowed, something blue: Thoughts from Arvind Krishna’s keynote at IBM Think
At this year’s IBM Think, Chief Executive Arvind Krishna’s keynote focused on artificial intelligence’s impact on the modern enterprise. Instead of the usual tour through features and roadmaps, his talk challenged information technology leaders. The real divide in the next decade won’t be between those who do and don’t use AI, but between those who rebuild their […] The post Something old, something new, something borrowed, something blue: Thoughts from Arvind Krishna’s keynote at IBM Think appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/MEz4aky via IFTTT