FREE INFORMATION TECHNOLOGY BLOG FOR PROFESSIONALS

There isn’t a business or information technology leader today who doesn’t have artificial intelligence at the top of their priority list. The challenge for most organizations is deciding what to measure and how to determine whether an AI initiative was successful. To better understand how customers should approach AI metrics, I spoke with Colleen Aubrey […] The post AWS’ Colleen Aubrey: Stop inventing new AI metrics — it’s your business metrics that matter appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/JYi8qAL via IFTTT

Information technology service management startup Atomicwork Inc. today announced the launch of an Artificial Intelligence Coworker Marketplace that will give enterprise IT and security teams access to prebuilt, certified AI coworkers that can work alongside employees. The company said these agentic AI coworkers include verified roles and capabilities across cloud infrastructure, access management, security and […] The post Atomicwork launches certified AI coworker marketplace for enterprise IT and security appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/iE7HsuW via IFTTT

At its recent AI Summit in Amsterdam, Extreme Networks Inc. shared early Agent ONE Coworker results and previewed Exchange zones, which put spare access points and switch compute to work as on-premises artificial intelligence infrastructure. Here’s what it means and what information technology pros should do about it. Most of the conversation about AI and […] The post Extreme Networks wants the network to run AI, not just be run by it appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/UJvC7cf via IFTTT

Enterprise service management startup Serval Inc. announced today it has raised $150 million in new funding at a $3 billion valuation to bring its automation agents to more departments beyond information technology. Serval offers a service management platform where staff describe a workflow in plain language and artificial intelligence agents write the automation, then use […] The post Serval raises $150M at $3B valuation to bring its automation agents beyond IT appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/psJQimz via IFTTT

Shares of ServiceNow Inc. dropped 18% in after-hours trading today after it posted quarterly results that topped its internal guidance, but mostly fell short of analyst expectations. ServiceNow is best known for its ITSM, or information technology service management, platform. Enterprise IT teams use it to deliver technical support to employees and coordinate infrastructure upgrades. […] The post ServiceNow shares drop 18% after mixed earnings results appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/N13SAjr via IFTTT

Information technology observability company Virtana today added Agentic Observability Enterprise Management to its platform so its artificial intelligence agents can pull agents from other vendors into an IT incident. The release goes after a gap left by the way enterprises have adopted AI agents so far. Most enterprise agents have come built into a single […] The post Virtana lets its AI agents pull in agents from other vendors to work IT incidents appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/V8nUeSC via IFTTT