FREE INFORMATION TECHNOLOGY BLOG FOR PROFESSIONALS

Enterprise management software company Workday Inc. is expanding beyond core human resources and finance with new artificial intelligence agents for information technology service management and travel. In an announcement today, Workday launched two new AI agents for Sana, the company’s AI-powered platform for knowledge discovery and work automation. The offerings include the IT service management […] The post Workday brings AI agents to IT service management and travel appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/daRmxfQ via IFTTT

Digital employee experience company Riverbed Technology LLC today rolled out six additions to its Aternity Experience Platform that the company says move enterprise information technology closer to autonomous operations focused on preventing disruption rather than responding to it. Riverbed is pitching the release as a shift away from reactive ticket queues and artificial intelligence copilots […] The post Riverbed adds agentic AI, session replay and AI observability to Aternity platform appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/n6cJ0p9 via IFTTT

Freshworks Inc. today unveiled an expanded set of agentic capabilities in its Freshservice information technology service management platform led by a new no-code Freddy AI Agent Studio that lets enterprises build, customize, or deploy prebuilt artificial intelligence agents across service workflows. The announcements, made at the company’s annual Refresh conference, also includes a Model Context […] The post Freshworks unveils Freddy AI Agent Studio and MCP Gateway for Freshservice appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/gESza1n via IFTTT

At this year’s IBM Think, Chief Executive Arvind Krishna’s keynote focused on artificial intelligence’s impact on the modern enterprise. Instead of the usual tour through features and roadmaps, his talk challenged information technology leaders. The real divide in the next decade won’t be between those who do and don’t use AI, but between those who rebuild their […] The post Something old, something new, something borrowed, something blue: Thoughts from Arvind Krishna’s keynote at IBM Think appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/MEz4aky via IFTTT

Infrastructure data management startup OpsMill SAS announced today that it has raised $14 million in new funding to expand its infrastructure data management platform aimed at making enterprise information technology environments ready for artificial intelligence-driven automation. Founded in 2023, OpsMill develops software that gives enterprise infrastructure and network teams a unified, structured view of their […] The post ‘Infrahub’ maker OpsMill raises $14M to give AI agents a single view of enterprise infrastructure appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/Zpftc0U via IFTTT

Shares of information technology services provider Kyndryl Holdings Inc. closed 10.75% lower today after it posted weaker-than-expected quarterly results. The company generated an adjusted net income of $40 million in the three months ended March 31. That translated into adjusted earnings of $0.18 per share, well below the $0.45 that analysts had expected. Kyndryl delivered […] The post Kyndryl shares drop 10% after fourth quarter earnings miss appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/96KuirS via IFTTT