Shares of ServiceNow Inc. dropped 18% in after-hours trading today after it posted quarterly results that topped its internal guidance, but mostly fell short of analyst expectations. ServiceNow is best known for its ITSM, or information technology service management, platform. Enterprise IT teams use it to deliver technical support to employees and coordinate infrastructure upgrades. […] The post ServiceNow shares drop 18% after mixed earnings results appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/N13SAjr via IFTTT
Information technology observability company Virtana today added Agentic Observability Enterprise Management to its platform so its artificial intelligence agents can pull agents from other vendors into an IT incident. The release goes after a gap left by the way enterprises have adopted AI agents so far. Most enterprise agents have come built into a single […] The post Virtana lets its AI agents pull in agents from other vendors to work IT incidents appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/V8nUeSC via IFTTT