FREE INFORMATION TECHNOLOGY BLOG FOR PROFESSIONALS

Intelligent automation startup Celigo Inc. today announced its Model Context Protocol Management platform, which will let information technology and security teams govern how artificial intelligence assistants and agents act on enterprise systems. Model Context Protocol, or MCP, has become a standard for connecting AI assistants and agents to business systems and services. Many enterprise services […] The post Celigo launches MCP tool management for enterprise AI assistants and agent access appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/T7CEQu0 via IFTTT

Small business software marketplace Pax8 Inc. today launched 8os, an operating system that lets its information technology service provider partners govern the artificial intelligence agents running inside their customers’ businesses. A second product, 8bot, gives those customers’ employees a managed AI coworker that partners deploy and supervise through 8os. Pax8 unveiled both at its Beyond […] The post Pax8 launches 8os to let IT partners govern AI agents and 8bot as a managed AI co-worker appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/ZGW7Xm2 via IFTTT

Observability and information technology management software company SolarWinds Worldwide LLC today unveiled Avior, a standalone agentic artificial intelligence system built to take on first-line operations work for enterprise IT teams. The launch goes after the reliability problem that comes with letting AI agents act on production systems. SolarWinds argues that an agent producing different outcomes […] The post SolarWinds’ Avior pairs AI agents with deterministic execution for enterprise IT appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/yF6zUVA via IFTTT

There’s no question that 2026 is the year of the artificial intelligence agent. AI agents are remarkably ubiquitous, as people use them to write code, communicate with customers, identify and resolve issues in their information technology environments, and execute complex tasks within enterprise environments. It seems there’s nothing that agents cannot do. And yet, the […] The post Why AI agents might not be right for you appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/rsjSWhI via IFTTT

Every information technology leader I talk to has an artificial intelligence story about customer experience. Almost none has an outcome story. That gap is now measurable. Talkdesk Inc., in partnership with NewtonX, surveyed 252 director-level-and-above leaders in customer experience, IT, operations and AI strategy at midmarket and enterprise organizations across four regions. The resulting benchmark, […] The post AI in customer experience has an orchestration problem, not an adoption problem appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/XCYyVFn via IFTTT

ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that handles employee requests via a natural language interface with extensive automation. The company said it’s targeting organizations that want to automate support without undertaking a full information technology service management implementation. The product lets employees seek help […] The post ServiceNow launches conversational interface to its service desk appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/rQ2Pbo8 via IFTTT

Digital workspace company Omnissa LLC today unveiled new artificial intelligence agents for information technology teams and virtual desktop users, a managed cloud PC service and an AI governance product named Omnissa Elara. The releases, announced at the company’s Omnissa ONE 2026 conference in Orlando, go after a problem itsays is getting worse as employees adopt […] The post Omnissa debuts AI agents for IT, a managed cloud PC service and Elara for AI governance appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/xUGil31 via IFTTT

There was a time when the org chart told you how the company worked. Finance managed capital. Human resources managed people. Information technology managed systems. Operations managed workflows.  AI is blowing that model apart, creating a new discipline of “workforce economics,” where human talent, digital labor, technology investment and productivity increasingly have to be managed […] The post The Transformation Edge: Why AI is forcing the CFO and CHRO to rewrite the enterprise together appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/bDxK4Fn via IFTTT

Stripe Inc.’s planned acquisition of OpenRouter Inc. put a spotlight on dynamic model routing. Information technology organizations need to understand what dynamic model routing is all about, as it will have significant impacts on cost, quality and performance as artificial intelligence permeates the enterprise. Organizations have quickly realized that they shouldn’t rely on a single […] The post Dynamic model routing will follow the path blazed by software-defined wide-area networks  appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/MghmS7K via IFTTT

ThinkingData Information Technology Pte. Ltd. today announced the launch of the Agentic Engine, an autonomous growth platform for consumer and gaming businesses that uses artificial intelligence to track data, experiment and develop campaigns. Modern companies spend hundreds of thousands of dollars on campaigns developing events to sell services that produce customer data. While they run, […] The post ThinkingDataAI launches Agentic Engine with AI agents tracking growth on a company’s own infrastructure appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/eGjM6vk via IFTTT

Identity and access management company JumpCloud Inc. today extended its Agentic IAM service to give information technology teams direct control over the autonomous artificial intelligence agents running inside their organizations. Agents now sit in the same directory as employees and their laptops. Every agent is tied to a named human owner, and an unowned agent will […] The post JumpCloud extends Agentic IAM with new controls for autonomous AI agents appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/yI40lic via IFTTT

Enterprise infrastructure is being rebuilt around agentic AI, and the center of gravity is shifting back toward private environments where data, cost and control sit under one roof. As inference workloads scale, the questions facing information technology teams are less about model choice and more about where those workloads actually run. That shift is the […] The post Private cloud grows up as enterprises push AI into production appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/7kvRsSd via IFTTT

Information technology services company CBTS Technology Solutions LLC today launched Forge Agents, a platform that turns a plain-language description of a job into a working artificial intelligence agent and then runs it under enterprise security controls. Midmarket companies are the target buyer. They answer to the same regulators and sit through the same security reviews […] The post CBTS launches Forge Agents to build custom AI agents in days appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/dSeZOa6 via IFTTT