ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that handles employee requests via a natural language interface with extensive automation. The company said it’s targeting organizations that want to automate support without undertaking a full information technology service management implementation. The product lets employees seek help […] The post ServiceNow launches conversational interface to its service desk appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/rQ2Pbo8 via IFTTT
Providing IT professionals with a unique blend of original content.