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Showing posts from September, 2019

New Paradigms in Retail with AI and Big Data

Information Technology Blog - - New Paradigms in Retail with AI and Big Data - Information Technology Blog With Big Data Analytics and Artificial Intelligence tools, the retail industry is changing its approaches to various facets of its operation. While the big brands are the leaders in trying out many innovative technologies, even small retail businesses are investing in these to reap the potential benefits. Big Data and AI Big Data enables business organizations to gain deeper insights into customer behavior, their preferences and expectations, competitor strategies. Retailers can better understand product movement and merchandise assortment needs. They can optimize pricing dynamically depending on various elements using price optimization software . Artificial Intelligence integrates many technologies like voice recognition, machine learning, IoT, robotics etc., to provide an enhanced customer experience. Big Data Analytics Big Data Analytics enables retail firms to gather...

Councilman “mind-boggled” by Baltimore City IT department ineptitude

Enlarge / This is Baltimore, gentlemen. The gods will not save you...from ransomware. (credit: Alex Wroblewski / Getty ) In a report to a committee of the Baltimore City Council last week, City Auditor Josh Pasch said that the city's Information Technology department could not provide any documentation of its work toward meeting agency performance goals because the only copies of that data were kept on local hard drives and never backed up to a server or the cloud. As the Baltimore Sun's Luke Broadwater reports , Pasch told the council: Performance measures data were saved electronically in responsible personnel's hard drives. One of the responsible personnel's hard drive was confiscated, and the other responsible personnel's selected files were removed due to the May 2019 ransomware incident...One of the things I’ve learned in my short time here is a great number of Baltimore City employees store entity information on their local computers. And that’s it....

At PagerDuty Summit, IT support advances at the speed of life

The first time I heard about the emergent PagerDuty a few years ago, I wondered: Is another notification layer between information technology service management or ITSM tickets and IT monitoring alerts even a market? Gartner still doesn’t seem to think so. But after attending PagerDuty Summit 2019 in San Francisco (below), I admired a crater-sized […] The post At PagerDuty Summit, IT support advances at the speed of life appeared first on SiliconANGLE . from SiliconANGLE https://ift.tt/2oKzsZL via IFTTT

Getting Technical: Learn How a VoIP Phone in Your Office Works

Information Technology Blog - - Getting Technical: Learn How a VoIP Phone in Your Office Works - Information Technology Blog Voice over Internet Protocol (VoIP) is one the fastest growing telecommunication technologies of 2019. The VoIP system converts analog audio signals into digital data which is transmitted over the internet to allow free phone calls. Additionally, VoIP services now include video conferencing, group chats, and integration with Customer Relationship Management (CRM) systems. Almost all businesses have switched from traditional landlines to VoIP for cost-saving. Research says companies save somewhere between 50% – 70% on average when they switch to VoIP. The industry is booming and is expected to reach 204.8 billion corporate users by 2020, who will account for $86.2 billion in revenues. Your organization very likely also uses VoIP for communication. The systems have become increasingly complex, so it pays to understand how they work and make the best use out ...

China approves PayPal's acquisition of a 70% equity stake in GoPay, making PayPal the first foreign payment platform to provide online payment services in China (Sarah Perez/TechCrunch)

Sarah Perez / TechCrunch : China approves PayPal's acquisition of a 70% equity stake in GoPay, making PayPal the first foreign payment platform to provide online payment services in China   —  The People's Bank of China has approved PayPal's acquisition of a 70% equity state in GoPay (Guofubao Information Technology Co. … from Techmeme https://ift.tt/2mnWNQb via IFTTT

CIO Strategy Council and the Information Technology Association of Canada Announce Strategic Partnership to Scale Responsible Technology and Business Growth in Canada

OTTAWA, ON (September 30, 2019) – The CIO Strategy Council is pleased to announce a new partnership with the Information Technology Association of Canada (ITAC) to advance responsible technology and scale-up national business growth. “Technological disruption, artificial intelligence, big data, machine learning, complex robotics, innovation and the skills revolution are no longer simply buzzwords for the 21 st  century – they are fundamentally changing societies” said Keith Jansa, Executive Director of the CIO Strategy Council. “The CIO Strategy Council is proud to be working in partnership with ITAC to forge new paths to scale Canadian innovation and skills development.” “The current Canadian headlines say it all; Canada has so much work to do to drive the aggressive growth of our tech scale-ups, along with establishing a tech ecosystem of trust in our nation,” added Angela Mondou, president and CEO, ITAC. “We are running out of time.  No single entity can take o...

PayPal to enter China through GoPay acquisition

The People’s Bank of China has approved PayPal’s acquisition of a 70% equity state in GoPay (Guofubao Information Technology Co. [GoPay], Ltd.), which will make PayPal the first foreign payment platform to provide online payment services in China. GoPay has licenses for online and mobile transactions, and mainly provides payment products for industries including e-commerce, cross-border commerce, aviation tourism and others. According to a statement from Guofubao, PayPal acquired the controlling stake through the Shanghai-based subsidiary Yinbaobao Information Technology (Shanghai) Co., Ltd. The companies did not disclose deal terms. The news of PayPal’s entry into China comes at a time when there’s increased tension between the U.S. and China, with The White House reportedly now considering curbing some U.S. investments in China amid the trade dispute between the countries. Though China’s payments market today is led by local players, including eWallet providers like AliPay and...

Making the Most of Your Small Business Loan

Information Technology Blog - - Making the Most of Your Small Business Loan - Information Technology Blog Small businesses are the backbone of the U.S. ECONOMY.  According to the Small Business Administration (SBA), 99% OF AMERICAN COMPANIES qualify as small businesses. Together, the 28 million small businesses in the United States account for 55% of all jobs. Since 1982, the number of small businesses has INCREASED 49%. Since 1990, small businesses have created 8 MILLION NEW JOBS, while big businesses have axed 4 MILLION JOBS. The Need for Financing Small businesses, by definition, lack the resources that large organizations have. That’s why 60% of small business owners worry about their cash flow every month. Cash shortages, however, can be overcome by partnering with the right lender — which is what many small business owners have tried to do. 53% of small businesses have applied for funding over the last five years. With a small business loan, companies can: Hire more...

Apple hires pharmaceutical chief David Smoley for VP role

What you need to know Apple has hired David Smoley for vice president role. David Smoley was previously Chief Information Officer at drugmaker AstraZeneca. He will now work under Apple CIO Mary Demby. He's working under Chief Information Officer Mary Demby. Apple has filled out the position of vice president by hiring AstraZeneca Chief Financial Officer David Smoley. According to Bloomberg , he will work under Apple CIO Mary Demby taking up an information technology role. Smoley had previously been at U.K. drugmaker AstraZeneca for six years but has moved on and started working at Apple this month. Bloomberg notes that he joins Apple's group of about 100 VPs across the company that work under the executive team. Smoley will work under Mary Demby, Apple's Chief Financial Officer. Oddly enough, even though Smoley has a background in pharmaceuticals, he won't be involved with the health team. from iMore - Learn more. Be more. https://ift.tt/2ne9jBV ...

4 Signs That a Business Is Ready for ERP

Information Technology Blog - - 4 Signs That a Business Is Ready for ERP - Information Technology Blog When businesses experience such unprecedented growth, they can also often find themselves at a loss in terms of how to deal with daily demands. Internal processes have become increasingly complicated as they try to cater to all the different factors that come with a burgeoning business. Concerns regarding inventory, order volume and managing a healthy customer relationship have sprung up. At this point, it is wise to look into getting an agile Enterprise Resource Planning (ERP) system. Considering ERP software to help an organization improve their internal business processes can contribute to the overall business performance. The Advantages of ERP Companies should take advantage of what modern technology can offer to help their business rise to meteoric heights. As a product of the 21 st century quest to make life easier and more convenient, ERP systems have been designed with...