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ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which uses generative AI to distill key information automatically across information technology, human resources and customer service use cases, and Text-to-Code, which converts natural language text prompts […]

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