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ScreenMeet gives remote support agents an AI boost

Projector.is Inc., which does business as ScreenMeet, today is announcing an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time troubleshooting assistance. ScreenMeet AI Assist is the newest component of the company’s remote support screen-sharing service that integrates with customer relationship and IT service management systems from Salesforce Inc., […]

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