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Information technology – what is it good for?

The IT industry is roughly 50 years old. During that period of time it’s experienced many digital transformations. Technology transitions from mainframe computers to client-server architectures to personal PCs and to the Internet, the cloud and the smartphone have been chronicled in depth by many others. We currently find ourselves in another transition involving a host of new technologies such as machine learning, blockchain ledgers, containerized applications, serverless computing, microservices, IoT, etc.

Technology changes all the time and will continue to do so in the future, but has IT’s role in commercial enterprises really changed at all?  Aren’t all of these different technologies simply different means of achieving the same ends? 

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