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Gartner predicts resilience and customer experience will top 2021 technology trends

As Gartner Inc. kicked off its virtual Gartner IT Symposium/Xpo Americas today, the information technology analyst firm issued its list of top technology trends, focused this time on business continuity, responsiveness and what Gartner Research Vice President Brian Burke called the “organizational plasticity to form and reform dynamically.” Spurred by the pandemic, Gartner sees organizations becoming […]

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